PhoneGuard: Lost Phone Finder ("we," "us," or "our") is dedicated to providing industry-leading anti-theft and device recovery solutions. This Privacy Policy outlines our commitment to transparency regarding the collection, usage, and protection of your data while using the PhoneGuard mobile application (the "App").
1. Information We Collect
To provide a functional security suite that can recover your device even without internet, we collect the following:
A. Personal Identity Data
- Account Profile: We collect your name, email address, and mobile number to synchronize your security settings across devices.
- Trusted Contacts: You manually provide mobile numbers of friends or family. These are stored locally and in your private cloud to receive automated emergency alerts.
B. Critical Security Data (High Sensitivity)
- Precise Location Data: We collect GPS location data (including in the background) to allow you to track your device if it is lost. This is only triggered when you or an authorized command initiates a "Track" request.
- Intruder Images: The App captures front-camera photos silently when a failed unlock attempt occurs or via remote command. These are stored securely in your private cloud.
- SMS Monitoring: To function without internet, the App monitors incoming SMS for your unique "Trigger Keyword." We do not read, store, or transmit your personal text messages.
C. Payment & Subscription Data
- Google Play Billing: We use the official Google Play In-App Billing system to manage premium subscriptions. We do not see or store your credit card details; all payments are processed securely by Google.
2. How We Use Your Data
- Remote Recovery: Sending location links to your trusted contacts via SMS.
- Theft Deterrence: Triggering remote alarms and system-level screen locks.
- Evidence Generation: Providing intruder photos for potential legal or police recovery actions.
- Account Security: Verifying your identity during Web Dashboard login.
3. Third-Party Service Integration
We partner with trusted infrastructure providers to ensure your data remains secure:
- Google Firebase: Used for secure authentication, real-time database, and encrypted photo storage.
- Google AdMob: Used to display advertisements in the free version. Personalized ads can be disabled in your Google settings.
- Google Play Billing: Used for secure transaction processing and subscription management.
- Firebase Crashlytics: Used to identify and fix technical bugs for a stable experience.
4. Android Permissions Disclosure
Due to the nature of anti-theft software, the following permissions are mandatory for full protection:
- Background Location: Used to locate your phone even when the app is closed.
- SMS Receiver: Used to execute commands like 'Locate' or 'Alarm' via secure SMS.
- Camera: Used to capture the 'Intruder Selfie'.
- Device Administrator: Used to enable remote screen locking and to prevent unauthorized uninstallation by a thief.
- Phone State: Used to detect SIM card changes and alert you immediately.
5. Your Rights & Data Control
You have full control over your data. You may:
- Access: View all stored logs and photos via the Web Dashboard or the App.
- Delete: You can permanently delete your account and all associated cloud data at any time through the "Profile" section. This action is irreversible.
- Opt-Out: You can disable any specific security feature (like Intruder Selfie) at any time.
6. Data Safety Standards
We use industry-standard SSL/TLS encryption for all data in transit. Your intruder photos and location history are stored in a private Firebase instance that only you can access using your authorized Google credentials.
Contact Our Security Team
If you have any questions regarding your data or this policy, please reach out to:
support@kyvronix.com